Don’t use – they will sell your email address

April 22, 2010 10am in Random Ramblings | Comments (0)

On TV they were advertising, it seemed okay so I thought I’d give it a try. I used a new email address to sign up – one that I hadn’t used for anything else.

I signed up in December 2009, and now (April 2010) I have begun receiving spam to the email address I signed up to Cool Hand Poker with. And since I only used that email address to sign up to the poker site with, and nothing else, I know they’ve sold it, or otherwise let spammers get hold of it.

So PLEASE BE CAREFUL if you sign up to CoolHandPoker. You will get SPAM!

Here’s one such example I just received:

Our online Prime Play ensures maximum security and safety for its players. You can even hide your membership from your wife and neighbours.
Come if you like bonuses

The email didn’t link here of course, but I’m not going to give the spammers the benefit of a link! Note how the spam is suspiciously poker-themed, even further confirming my theory!

There’s a link on Cool Hand Poker’s website labelled “Spam Policy”. Funnily enough it doesn’t work! I’ve emailed them about this spam – let’s see if they reply.

EDIT: Here’s their reply… almost sounds personalised! Almost. I don’t believe a word of it though.


Thank you for contacting Cool Hand Poker.

I’m sorry to hear that you’ve been receiving spam. I know all about how irritating and time wasting it can be.

Please let me assure you, however, that we do not sell any player information, especially personal details such as email addresses. In order to operate under license from the Government of Gibraltar, there are several requirements we need to meet with regard to the maintenance and safeguarding of player information. Any sale of player information would undermine all the work we have to do in order to obtain a gaming license in the first place.

I know exactly what kind of emails you’re referring to, as I have received them as well, to my private work email address which is not registered on *any* online poker sites. I do understand why you feel that we may be responsible for you receiving this type of spam though, due to the nature of the spam email.

I hope that you will reconsider your decision as we value you as a Cool Hand Poker player.

As always, thanks for choosing Cool Hand Poker, your play is appreciated.

If you’d like to earn some bonus Cool Points very quickly, have a seat at one of the green Cool Hand cash game tables. We’re giving away 5 x Cool Points to players who play at those tables. You can use your Cool Points to buy in to tournaments and you can even exchange them for cash if you have enough points.

Should you require any further assistance, or wish to offer any comments or suggestions, please feel free to contact us. Our friendly helpdesk is available 24 hours a day, 7 days a week, for your convenience.



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